Policies

Please review your order carefully before submitting. Your item, price, and address information appear on final screen before placing order.

Guarantee Policy

We proudly stand behind all of our products. Nodpod® has a 30 day money back guarantee, but, if for any reason you’re not satisfied, send it back for a full refund, no questions asked. Products purchased from any other retailer or website (Amazon, Nordstrom, etc.) must be returned to the original seller.

The return will only be accepted if you have contacted us prior to returning. Please email us at hello@nodpod.com or call us toll free at 888.486.4224.

The shipping cost of a returned item is at your expense. We recommend using a method of shipping that allows you to track your package, as we are not responsible for items lost in transit.

Your return will be processed within 7-10 business days.

Return Policy

Any order purchased from nodpod.com* can be returned or exchanged within 30 days. If not completely satisfied, simply return the product for a prompt refund. You are responsible for return shipping charges.

Whether you are returning for a refund or exchange, please do the following before shipping:

1. Place a copy of your order receipt in the shipping box with the item(s) you are returning.

2. Make sure to include your order number, email, first and last name.

3. Indicate the reason for the return.

4. State if you would like a refund or exchange.

*Products purchased from any other retailer or website (Amazon, Anthropologie, Nordstrom, etc.) must be returned to the original seller.

**Shipping fees are non-refundable

Return Address:

4335 Pacific St. Suite C
Rocklin, CA 95677

Shipping Policy

Nodpod products can be shipped to anywhere that has a physical address and can receive packages via USPS or FedEx. We ship to PO Boxes. There is a 1-2 business day process time for all orders. While we strive to ship an order within 2 working days, we can’t directly control the delivery times beyond our end. As a general rule, assume that your shipment will take 5–7 working days. APO addresses will be shipped via USPS and cannot be rush shipped. Orders that do not qualify for free shipping are $5.00 flat rate. Duties and Taxes may apply and are the customer's responsibility. Free shipping threshold applies to subtotal. (cart amount after discounts and before tax)

Nodpod® is not responsible for delays due to any weather condition. During the holiday season, order processing and shipping times may be delayed due to volume.

*Shipping fees are non-refundable

Sale Policy

Sale Duration

LIMITED TIME ONLY. Sale dates use Pacific Time (PT) as a standard and end on the date indicated. If no end time is specified, the end time is assumed to be 11:59 PM. If no end date is specified, the sale may end at any time without prior warning.

Exclusions

Online price reflects discount. Offer available for select styles only. No substitutions will be allowed. Advertised sale prices cannot be combined with any other offer, discount, or coupon. No adjustments on previous purchases will be permitted. Only orders completed within the defined sales period qualify for sales price. Nodpod® reserves the right to cancel any order for any reason. Offers subject to change without notice.

Price Matching

Nodpod.com does not price match any retailer (online or brick and mortar)

Frequently Asked Questions